UAC PIN and UAC application number FAQ

Here are answers to the most frequently asked questions about your UAC PIN and UAC application number and what to do if you lose them.

If you've lost or forgotten your UAC PIN, go to the application login page and click the ‘Forgotten your PIN?’ link under 'Manage your application', then follow the prompts to receive an email containing a link to reset your PIN. Or you can call us on 1300 275 822 (from mobiles on (02) 9752 0200 or from overseas on +61 2 9752 0200) between 8.30am and 4.30pm (Sydney time) Monday to Friday.

What are my UAC PIN and application number?

Your UAC application number has nine digits and is issued when you apply. Your Confirmation of Application will also include your UAC application number. You'll need your UAC application number to log in to your application and to check your offer.

Your UAC Personal Identification Number (PIN) has four digits. You'll need your UAC PIN to apply (if you're a 2017 NSW HSC or ACT Year 12 applicant), to log in and manage your application, to check your offer and to check your ATAR.

Read about the UAC application number and UAC PIN.

What do I do if I have lost my UAC PIN or am having difficulties?

Check that you're using the correct number. If you are a 2017 NSW HSC student, check that you are using your UAC PIN and not your NSW Education Standards Authority (NESA) PIN.

For privacy reasons, we cannot re-issue your UAC PIN. However, if you have completed the personal details section of your application and been issued with an application number, you can reset your PIN. You do not need to have submitted the application:

  • Go to the application login page and click the ‘Forgotten your PIN?’ link under 'Manage your application'.
  • Enter your UAC application number.
  • Follow the prompts.

Otherwise, call us on 1300 275 822 (from mobiles on  (02) 9752 0200 or from overseas on +61 2 9752 0200) between 8.30am and 4.30pm (Sydney time) Monday to Friday.

Read about the UAC application number and UAC PIN.

What do I do if I've lost or forgotten my UAC application number?

If you've printed your Confirmation of Application, your UAC application number will be on this.

You can have your UAC application number re-issued by calling UAC between 8.30am and 4.30pm Monday to Friday (Sydney time) on 1300 275 822 (from mobiles on(02) 9752 0200 or from overseas on +61 2 9752 0200). You'll be asked some identification questions. If your details match our database we'll re-issue your UAC application number over the phone.

Can I log in using a UAC application number from a previous admissions year?

No. You'll need your 2017–18 UAC application number and UAC PIN to log in. You can't use an application number from a previous year.

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