Frequently asked questions (FAQ) & forms
Here are the most frequently asked questions about the services we provide, together with some related fact sheets and useful links. If your question isn't listed, call, email or visit us, or get in touch via social media.
You can request the transfer or return of your application documents by filling in and sending one of these forms.
READ THE FAQ
- Admission requirements
Can you apply through UAC and what qualifications will you need?
How do you choose courses, complete the online application, change your course preferences and provide documents?
2017 university open days
Privacy and legal information
- UAC PIN and UAC application number
Lost your UAC number or UAC PIN?
- The ATAR
How and when are ATARs released, how are they calculated and what can you do if you've lost your ATAR Advice Notice?
How and when do you receive an offer, and what do you do once you have it?
- Website technical help
Having trouble applying or using our services?
DOWNLOAD A FORM
Choose your form and download; then print, sign and post or deliver to UAC.
Note: Some forms require a fee to be paid on submission.
- Request a replacement ATAR Advice Notice
- Request an offer confirmation letter
- Request return of documents submitted when you applied
- Request transfer of documents from a previous application to a new application
- Order a UAC publication
If you have a disability and are having problems with the UAC application process, contact us and we will help you with your application. Call us on 1300 275 822 (from mobiles on (02) 9752 0200 or from overseas on +61 2 9752 0200) between 8.30am and 4.30pm (Sydney time) Monday to Friday, email us using the enquiry form or write to the Equity Unit, UAC, Locked Bag 112, Silverwater NSW 2128, Australia.