Connect with us on social media

At UAC, we use social media to connect with a range of people to provide advice and support throughout their higher education journey. Connect with us and start a conversation. Read our social media guidelines.

UAC social media guidelines

Facebook

UAC's Facebook page allows users to stay informed and ask questions about the application and admissions process.

If you have a question or request, give us as much detail about it as you can. This will help us to understand your situation and to provide the most helpful, relevant advice. For privacy reasons we cannot give advice about your application using Facebook. If you have questions about your individual circumstances, use our enquiry form or call us between 8.30am and 4.30pm Monday to Friday (Sydney time) on 1300 275 822 (from mobiles on (02) 9752 0200).

We will usually respond to posts on weekdays (except public holidays) between 8.30am and 4.30pm Sydney time. At busy times of the year these hours may be extended. We answer questions as quickly as we can, but we may sometimes need to ask for more details by email or phone.

Keep the tone of your Facebook posts positive and constructive.

Things that don't belong on UAC's Facebook page include:

  • content that is defamatory, threatening, harassing, abusive, libellous, unlawful, obscene, hateful or embarrassing as determined by UAC
  • inappropriate or illegal content: UAC will delete posts with profane, racist, sexist, abusive, threatening, defamatory, illegal or obscene content. Posts linking to any online content that would violate these guidelines will also be deleted
  • content that infringes on the rights of anyone else, including intellectual property, privacy or publicity rights.

People need to feel comfortable about posting on UAC's Facebook page. Please abide by Facebook's Community Standards. Treat others with consideration and don't post or respond to inflammatory messages.

We welcome your feedback on our Facebook page and are always working to improve it.

YouTube

UAC's YouTube channel provides instructional videos to help applicants, school and institution staff and the public.

Comments, suggestions or questions about any of these videos can be made by posting on our Facebook page or contacting us.

By using UAC's YouTube channel you:

  • understand that UAC's videos may not be embedded on any third-party platform or website unless written permission has been granted by UAC, and that UAC does not authorise or endorse video responses to any of its videos
  • agree to abide by YouTube's Community Guidelines. If you don't, UAC will report your behaviour, which may result in the termination of your account
  • understand that UAC retains and asserts all moral and exclusive rights of ownership of intellectual property, granted by law in Australia and internationally, for the protection of its video content. Infringement of these rights may result in legal action
  • understand that UAC does not guarantee the accuracy or usefulness of any of its video content. You agree to waive any legal rights to the extent permitted by law and indemnify UAC against all claims and liability for damages, costs and expenses resulting from any interaction with video content owned by UAC.

We welcome your feedback on our service and are always working to improve it.

UAC's Twitter account provides an information service allowing followers to stay informed and ask questions about the application and admissions process.

If you have a question or request, give us as much detail about it as you can. This will help us to understand your situation and provide the most helpful, relevant advice. For privacy reasons we cannot give advice about specific applications using Twitter. If you have questions about your individual circumstances, use our enquiry form or call us between 8.30am and 4.30pm Monday to Friday (Sydney time) on 1300 275 822 (from mobiles on (02) 9752 0200).

We will usually respond to tweets on weekdays (except public holidays) between 8.30am and 4.30pm Sydney time. At busy times of the year these hours may be extended. We will try to answer your questions as quickly as we can, but we may sometimes need to ask for more details by email or phone.

Be positive and constructive with your tweets. Please don't harass other users. People need to feel comfortable when interacting with UAC's Twitter account. Abide by The Twitter Rules. If you don't, UAC may report your behaviour, which can result in the termination of your account.

The following are not acceptable and will be blocked or reported:

  • defamatory, threatening, harassing, abusive, libellous, unlawful, obscene, hateful or embarrassing tweets as determined by UAC
  • tweets that feature inappropriate or illegal content such as profane, racist, sexist, abusive, threatening, defamatory, illegal or obscene content.

Treat others with consideration, and don't post or respond to inflammatory messages.

Do not impersonate UAC or its agents. If you do, you'll be reported to Twitter and your account may be terminated.

We welcome your feedback on our service and are always working to improve it.